Our policy lasts 3 days. If 3 days have gone by since you have received the product, unfortunately we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food.
We do not provide any refunds. Instead you can exchange the returned product with any other product available on the website or your wallet on AllowUs will be credited and next time you could use that money for any further purchases.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: S.30/73 Shivpur, Varanasi, Uttar Pradesh, India 221003.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will credit the wallet of the gift giver and he will find out about your return.
To return your product, you should mail your product to: S.30/73 Shivpur, Varanasi, Uttar Pradesh, India 221003.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs 500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.